Frequently Asked Questions

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Frequently Asked Questions

Frequently Asked Questions

Where is LDC Group???s Corporate Headquarters?

LDC Group???s corporate offices are located in New York, NY.

With LDC Group can I keep the same telephone number I have now?

Yes, LDC Group can offer their service to existing phone numbers.

What are LDC Group???s customer support hours?

Our customer care center is open Monday through Friday from 9am to 5:30 pm EST. You can call us at 888-499-0367 or email us anytime at support@ldcgroupllc.com.

Is my information safe with LDC Group?

Your information is confidential and will not be disclosed to any other party without your permission.

How long before my service is activated?

In most cases, your service will be activated within one to two weeks and most likely within a few days. Service activation is dependent on your Local Exchange Carrier (LEC). Activation times can vary in each calling area.

What if I have questions about my bill?

For any questions, please email us at support@LDCGroupllc.com or call us Toll Free at 888-499-0367.

Do my rates vary depending on the time of day I call?

No. Unlike most plans offered by our competitors, LDC Group’s rates stay the same. We offer the same low rate state to state calling, no matter what time of day.

How extensive is your network?

We have a pervasive nationwide network comparable with any major telecommunications carrier.

 

Unanswered Questions?

Call our LDC Group Customer Service Center to get the answers to all your questions at

888-499-0367or send us an email: support@LDCGroupllc.com

We look forward to serving you!